1. We strive to provide excellent customer service. We welcome all questions, comments or concerns regarding your experience.
2. We collect all copays, deductibles and coinsurances that you may be responsible for at the time of service.
3. Any FMLA or disability papers that need to be filled out will be completed within 2-5 business days. If paperwork needed within 24 hours, there will be a fee of $15.
4. Insurance verification is completed for each patient before appointment as long as we have your insurance information. For information regarding insurance verification, contact us at 704-504-1004.
5. LATE POLICY: If patient arrives later than 15 minutes after scheduled appointment time, patient will be rescheduled for a later time.
6. To obtain medical records and x-rays there is a $15 fee. Please allow 2-5 business days for records to be completed.

We look forward to meeting your needs!